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Terms and conditions
 

Please contact us via e-mail regarding any available animal on our “Available” page. Animals are sold on a first-come, first-served basis. PayPal payment is preferred. Please remember to add the cost of shipping your animal to the final amount. The cost of overnight shipping is between $40-$60. We will provide a shipping quote with a ZIP code. Please also remember that multiple animals can usually be shipped for the same cost. We ship via Shipyourreptiles.com  Overnight on Mondays through Wednesdays with an anticipated package arrival by 10:30AM on the morning following shipment. Please note that we cannot ship to a post office box.
Royal Reptilia will not ship animals when temperatures here or at the destination are predicted to be below 40 degrees or above 85 degrees. During cold weather, heat packs will be supplied at no additional cost. Please make sure that we have all your shipping information, and that your PayPal account reflects your actual shipping address. We are not responsible for losses if an incorrect mailing address is submitted with a PayPal invoice.
Animals have a live arrival guarantee when temperatures at this end and at your end are between 40 and 85 degrees. Please note: the buyer must be present to sign for the package when it arrives at the first attempt or the guarantee is void!! If the weather is extreme, Royal Reptilia reserves the right to postpone shipment until the weather conditions are suitable. If an animal is DOA, you must notify us via e-mail as soon as possible and no later then 2 hours after delivery. The cost of the animal minus shipping will be refunded after reasonable proof of the animal's death has been provided. Shipping is non refundable.
Before sending any money, please e-mail us to make sure the desired animal is still available and so that we can discuss shipping dates and arrangements. Be sure to include the code number of the animal in your e-mail. When making PayPal payments, please be sure to include the cost of shipping .
Since colors of a gecko can vary depending on temps, stress level and the gecko’s mood, color is not guaranteed. Gecko colors often change as they mature and there is no way to be 100% certain of how their adult colors will appear. We strive to present our animals as accurately as possible and can always send you more photos upon request.
You must be over age 18 or have permission from your parent/guardian before purchase.


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Copyright Royal Reptilia 2001-2012